Support

Write to . It is read by a person, and you will normally get a reply within a few days.

To get a useful answer faster, include your device and OS version (for example "iPhone 14, iOS 18.3"), the app version from the Account tab, and what you did just before the problem appeared. Please do not send your password — nobody here will ever ask for it.

Common questions

I forgot my password.

Tap Forgot password on the sign-in screen. A reset link goes to your email address. Check your spam folder if it does not arrive within a few minutes.

A translation I want is missing from "Fetch text".

The list of translations depends on the licence granted to the app by the Bible text provider, so copyrighted translations are often unavailable. You can add other translations yourself under Manage cards → Add translation, and you can always type or paste verse text in by hand.

My cards are not showing up on my other device.

Confirm you are signed in to the same account on both, and that each has been online since the change. Cards are stored on the device first and sync in the background, so a device that has been offline will catch up once it has a connection.

How do I stop practising a card without deleting it?

Hide it. Hiding a whole theme takes every card in it out of the practice deck at once, and nothing is lost either way.

How do I delete my account?

In the app: Account → Delete account. See delete your account for exactly what gets erased.

Reporting a security problem

If you find a vulnerability, please report it to rather than filing it publicly, and give us a reasonable chance to fix it before disclosing it. Reports made in good faith are welcome and will not be met with legal action.